About AFD Solutions
An independent read on Agentforce, Data and Salesforce.
Advantage: Tangible Outcomes
We are usually brought in at the point where AI has been agreed in principle but nobody can yet say what it will run on, what it will cost, or how it will keep getting better. That gap is the whole of our work.
Advantage:
Tangible Outcomes
Agentforce · Data · Salesforce
Standing up an agent is no longer difficult. Deciding which process deserves one, grounding it on data that can be trusted, containing what it is allowed to do, and knowing what each interaction costs to run — that is where programmes succeed or quietly stall.
So our work sits underneath the visible layer: business cases with measured baselines, data foundations with known quality, and independent forecasts of credit and licence consumption. It is less impressive in a demo and considerably more useful in year two.
We are small on purpose. It keeps the people who scope an engagement on the engagement, and it means we can decline work that sits outside Agentforce, Data and Salesforce.
What you get
Three things that shape every engagement
Independent by design
- No licence resale and no reseller margin
- No implementation upsell riding on an audit finding
- Assumptions published alongside every recommendation
- Comfortable telling you not to build something
Engineering-first
- The data foundation before the demo
- Failure modes designed for, not discovered
- Automation kept legible for whoever comes next
- Decisions recorded, including the rejected options
Built for handover
- Upskilling written into the scope
- Runbooks and documentation as deliverables
- Pairing with your admins and architects throughout
- Explicit criteria for when we step back
How we are set up
The structural reasons we can say what we say
Senior-led delivery
The people who scope the work are the people who do it. No handoff to a team you have not met.
Bounded engagements
Scoped to produce a decision or a working increment, not to occupy a standing bench.
No conflicting incentives
Nothing in our commercial model improves when you buy more licences or credits.
Continuous improvement as a habit
Kaizen™ is how we work generally, not only the name of one offering.
Depth over breadth
Agentforce, Data Cloud and the core Salesforce platform. We decline work outside that.
AI used on our own work
We automate our own repetitive analysis with AI tooling, which is why we can be specific about where it helps you.
Values
Six things we actually argue about internally
- Say the inconvenient thing early
- A constraint raised in week one is a scoping decision. The same constraint raised in month four is a crisis.
- Numbers over narrative
- A baseline you measured beats a benefit you asserted. If we cannot measure it, we say so rather than estimating around it.
- Small, reversible changes
- Frequent modest changes with a rollback path beat quarterly releases that require everyone in the room.
- Write it down
- Undocumented reasoning is the most expensive thing in a Salesforce estate. Decision records are part of the work.
- Design for the run cost
- Credits and licences are consumed by design choices. We forecast them while the design can still change.
- Plan the exit
- The goal is a team that no longer needs us for this. Dependence is a failure mode, not a business model.
Our team
The people who would actually be on your engagement
Let's talk about your next step.
A short conversation is usually enough to tell whether we are the right people for what you are trying to do.